Viva Heavens by Wyndham, A Trademark All Inclusive | Resort in San Felipe de Puerto Plata

| 7.3 (240 Reviews) |  7 Bathrooms  21 Guests
Puerto Plata Resort | Viva Heavens by Wyndham, A Trademark All Inclusive

Resort in Puerto Plata, San Felipe de Puerto Plata

Set in San Felipe de Puerto Plata, 4.3 miles from Fortaleza San Felipe, Guests can enjoy an outdoor pool and terrace with several on-site restaurants. Every room comes with a TV with cable channels. Each room comes with a private bathroom equipped with a bath or shower. Rooms are also equipped with a safe and a coffee maker. Viva Heavens by Wyndham, All Inclusive Resort, features free WiFi throughout the property, There is a 24-hour front desk, gift shop, and shops at the property. The all-inclusive package offers: free Wi-Fi, (including rooms), complimentary safe box and in room coffee maker. This resort has a private beach area and car hire is available. You can play tennis at this resort, and the area is popular for canoeing. Aeropuerto Internacional Gregorio Luperon Airport is 5.6 mi from the property.

Viva Heavens by Wyndham, A Trademark All Inclusive is located in San Felipe de Puerto Plata.

This 192 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Toiletries, Entertainment, and several others. This is a 4 star rated property and has over 240 reviews with the average score of 7.3 . Coming to San Felipe de Puerto Plata and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 192 Bedrooms Resort if you want to learn more about this place in San Felipe de Puerto Plata. These details are authentic, as they are provided by our partner, booking.com.

This Viva Heavens by Wyndham, A Trademark All Inclusive in San Felipe de Puerto Plata is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Viva Heavens by Wyndham, A Trademark All Inclusive”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
View
Wheelchair Accessible
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Sports/Activities
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Child Friendly
Internet
Laundry

Facility Overview

Breakfast
  • Special diet meals (on request)
  • Bar
  • Snack bar
  • Wine/Champagne
  • Fruit
  • Coffee house on site
  • Kids' meals
  • Kid-friendly buffet
  • Restaurant
Parking
  • Accessible parking
  • Parking
  • Free parking
  • Parking on site
  • Private Parking
Accessibility
  • Wheelchair accessible
Activities
  • Karaoke
  • Cooking class
  • Horseback riding
  • Tennis equipment
  • Fitness center
  • Haircut
  • Spa
  • Snorkeling
  • Facial treatments
  • Water sports facilities on site
  • Nightclub/DJ
  • Full-body massage
  • Beauty services
  • Body scrub
  • Entertainment staff
  • Waxing services
  • Neck massage
  • Darts
  • Live sports events (broadcast)
  • Hair coloring
  • Yoga classes
  • Massage
  • Themed dinners
  • Manicure
  • Body wrap
  • Hand massage
  • Back massage
  • Fitness classes
  • Tour or class about local culture
  • Bingo
  • Spa/Wellness packages
  • Diving
  • Canoeing
  • Head massage
  • Beach
  • Spa lounge/Relaxation area
  • Aerobics
  • Foot massage
  • Makeup services
  • Spa facilities
  • Couples' massage
  • Tennis court
  • Body treatments
  • Pedicure
  • Live music/Performance
  • Fitness
  • Hairstyling
  • Kids' club
  • Ping-pong
  • Massage chair
  • Evening entertainment
  • Hair treatments
Entertainment
  • Board games/Puzzles
General
  • Family rooms
  • Safe
  • Designated smoking area
  • Non-smoking rooms
  • Convenience store on site
  • Facilities for disabled guests
  • Air conditioning
  • Wifi in all areas
Guest Services
  • Daily housekeeping
  • Private check-in/out
  • Laundry
  • ATM on site
  • 24-hour front desk
  • Currency exchange
  • Concierge
  • Car rental
  • Ironing service
  • Baggage storage
  • Tour desk
Internet
  • Internet
  • Free Wifi
  • Wifi
Outdoors
  • Outdoor furniture
  • Terrace
  • Garden
  • Outdoor pool
  • Sun deck
Security/Safety
  • Security alarm
  • 24-hour security
  • CCTV in common areas
  • Smoke alarms
  • Fire extinguishers
  • Key card access
  • CCTV outside property
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Guest accommodation disinfected between stays
  • Property cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against coronavirus
  • Physical distancing in dining areas
  • All plates, cutlery, glasses, and other tableware sanitized
  • Thermometers for guests provided by property
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Process in place to check health of guests
  • First aid kits available
  • Staff follow all safety protocols as directed by local authorities
  • Access to healthcare professionals
  • Contactless check-in/out
  • Cashless payment available
  • Screens or physical barriers between staff and guests in appropriate areas
  • Physical distancing rules followed
Spa
  • Kids' pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Free cancellation
Payment Policy
Credit card required
Pet Policy
Pets are not allowed

The reservation name must match with credit card given when making the reservation. otherwise, the reservation will be canceled automatically, the guest who made the reservation must be present and staying at the property at the time of check-in. their photo id and credit card will be required, cash is not accepted as a form of payment towards any reservation, restaurants with no reservation require, every room comes with a tv with cable channels. each room comes with a private bathroom equipped with a bath or shower. rooms are also equipped with a safe and a coffee maker. viva heavens by wyndham, all inclusive resort, features free wifi throughout the property, unlimited a la carte dining with no reservations required, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, swimming pool: closed from mon, aug 31, 2026 until wed, sep 30, 2026

Reviews

Value for money:
7.4
Location:
8.36
Staff:
8.45
Facilities:
7.7
Comfort:
8.16
Cleanliness:
8.34
Diana
Jun 9, 2026 07:00:00 AM
Review Score:   8
Canada
Reviewer Type: Solo Traveller
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Bliss King Room, Non-Smoking
Room Type: Double
Room Size: 21 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Body soap, Hairdryer

General

Safe, Laptop safe, Air conditioning, Iron

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Socket near the bed, Clothes rack
Nirvana Room with One King Bed
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Body soap, Hairdryer

General

Safe, Laptop safe, Air conditioning, Iron

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Socket near the bed, Clothes rack
Nirvana Queen Room with Two Queen Beds, Non-Smoking
Room Type: Quad
Room Size: 39 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Body soap, Hairdryer

General

Safe, Laptop safe, Air conditioning, Iron

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Socket near the bed, Clothes rack
Amnesia King Room, Non-Smoking
Room Type: Double
Room Size: 49 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Body soap, Hairdryer

General

Safe, Laptop safe, Air conditioning, Iron

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV

Living Area

Sitting area, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Socket near the bed, Clothes rack
Amnesia Queen Room with Two Queen Beds, Non-Smoking
Room Type: Quad
Room Size: 49 m2
2 Queen bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Body soap, Hairdryer

General

Safe, Laptop safe, Air conditioning, Iron

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV

Living Area

Sitting area, Sofa

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Socket near the bed, Clothes rack
Nirvana King Accessible Room, Non-Smoking
Room Type: Double
Room Size: 39 m2
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Body soap, Hairdryer

General

Safe, Laptop safe, Air conditioning, Iron

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Accessibility

Entire unit wheelchair accessible

Room amenities

Socket near the bed, Clothes rack
All Together Room, Non-Smoking
Room Type: Family
Room Size: 49 m2
3 Twin bed(s) Bed
1 King bed(s) Bed

Food & Drink

Tea/Coffee maker

Bathroom

Private bathroom, Toilet paper, Toilet, Shower, Free toiletries, Towels, Body soap, Hairdryer

General

Safe, Laptop safe, Air conditioning, Iron

Media & Technology

Cable channels, Flat-screen TV, Telephone, TV

Bedroom

Childrens' cribs, Wardrobe or closet, Linens

Room amenities

Socket near the bed, Clothes rack

FAQ's

Is this Puerto Plata resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Puerto Plata resort?

Check-in time for Puerto Plata resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Puerto Plata resort have a swimming pool?

Yes, this Puerto Plata resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Puerto Plata resort?

Best-rates for the Puerto Plata resort starts from $172 per night with includes Pool, Wheelchair Accessible, Balcony/Terrace, Accessibility, Air Conditioner, Designated Smoking Area, View, Ocean View, Security/Safety, Guest Services, Child Friendly, Internet, Parking, Oceanfront, Sports/Activities, Wellness Facilities, Toiletries, Entertainment, Laundry, Transportation/Shuttle, Spa, Restaurant, Bar with all other facilities. matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is Puerto Plata resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this resort 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the resort has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Puerto Plata resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Puerto Plata resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Puerto Plata resort?

Based on the information reported by the owner or manager, the Puerto Plata resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Puerto Plata resort?

Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Resort Availability
Nightly rates from:
USD172
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